Support
We read every email — usually back within a couple of days.
Get in touch
For bug reports, feature requests, or any question about PippMoney, please email hoang@hoangphan.com.
To help us debug faster, please include:
- Your device model and OS version (e.g. iPhone 15, iOS 18.2)
- App version (Settings → About)
- What you were trying to do, and what happened instead
Common questions
Where is my data stored?
On your device only, in a local SQLite database inside the app's sandbox. PippMoney has no server. See the Privacy Policy for details.
How do I back up my data?
Open Settings → Export, and save the JSON file somewhere safe (Files, iCloud Drive, Google Drive, email it to yourself, etc.). To restore, use Settings → Import on the same or a new device.
I lost my data after deleting / reinstalling the app.
Because PippMoney has no cloud, deleting the app deletes the database. If you don't have a backup file, the data cannot be recovered. Please export a backup periodically.
Why does a one-off purchase show a tiny daily cost?
That's the Lifespan mode at work — a big purchase you'll use for a long time gets spread evenly across each day you'll own it. It's the honest daily cost of that thing in your life.
How do I change the language or currency?
Open Settings — the language picker is at the top, and the default currency picker is right below. Each transaction can also have its own currency.